Shipping policy
Shipping Policy for God’s Best LLC
Effective Date: July 1, 2024
1. Order Processing Times
We process orders Monday through Friday, excluding holidays. Orders are typically processed within [1-3] business days of receiving your order confirmation. You will receive an email notification when your order has shipped.
2. Shipping Options and Delivery Times
We offer the following shipping options at checkout:
- Standard Shipping: [5-7] business days
- Expedited Shipping: [2-3] business days
- Overnight Shipping: [1 business day]
Delivery times are estimates and begin from the date of shipping, not the date of order. Actual delivery times may vary based on factors outside of our control.
3. Shipping Rates
Shipping costs are calculated based on the size, weight, and destination of your order. You will be able to view the total shipping cost at checkout before completing your purchase. Occasionally, we offer free shipping promotions, which will be advertised on our website.
4. Shipping Destinations
Currently, we ship to addresses within the United States [and internationally to select countries]. For international shipping inquiries, please contact us directly at [contact email].
5. Order Tracking
Once your order has shipped, we will send you an email with tracking information. You can use this tracking number to check the status of your shipment through the carrier’s website.
6. Lost or Delayed Shipments
If your order is delayed or appears to be lost, please contact us at [contact email]. We will work with the carrier to resolve any shipping issues as quickly as possible. Please note that once an item is in transit, we cannot guarantee a specific delivery date.
7. Damaged or Incorrect Items
If you receive a damaged item or the wrong item, please email us within [5] days of delivery with your order number and a photo of the item. We will work with you to resolve the issue and, if applicable, send a replacement or arrange for a return.
8. Shipping Restrictions
Some items may have shipping restrictions due to regulations or specific carrier policies. If an item is restricted, we will note this on the product page or during checkout.
9. Contact Us
For any questions or concerns about our Shipping Policy, please contact us:
- Email: shawyne@godsbest4you.com
- Mailing Address: 10441 Stanford Ave. #2966 Garden Grove, CA 92842